Reproduced by Request of TRUSTe
Privacy Statement Reproduced by request of TRUSTe. MD VITALS.com, inc.,
including MD VITALS.com Sarl and other subsidiaries (collectively, "MD
VITALS.com"), is a licensee of the TRUSTe Privacy Program. TRUSTe is an
independent, nonprofit organization whose mission is to build users' trust and
confidence in the Internet by promoting the use of fair information practices.
Because this web site wants to demonstrate its commitment to your privacy, it
has agreed to disclose its information practices and have its privacy practices
reviewed for compliance by TRUSTe.
Any information you provide will be treated in accordance with Directive
95/46/EC of the European Parliament and of the Council of 24 October 1995 on
the protection of individuals with regard to the processing of personal data
and on the free movement of such data (the "EU Data Protection Directive"), and
any implementing and/or amending legislation as may be adopted in EU Member
States from time to time, as well as the Swiss Data Protection Act of 19 June
1999 and any implementing and/or amending legislation that may be adopted from
time to time.
This privacy statement complies with the Safe Harbor framework under the EU
Data Protection Directive. In addition, MD VITALS.com self-certifies compliance
with the Safe Harbor framework to the U.S. Department of Commerce.
Downloadable Software Disclaimer: The TRUSTe program covers only information
that is collected through this Web site, and does not cover information that
may be collected through software downloaded from the site.
If you have questions or concerns regarding this statement, you should first
contact MD VITALS.com's security administrator by email at security@MD
VITALS.com. If you do not receive acknowledgment of your inquiry or your
inquiry has not been satisfactorily addressed, you should then contact TRUSTe
http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve
as a liaison with the Web site to resolve your concerns.
MD VITALS.com Privacy Statement:
MD VITALS.com has created this privacy statement ("Statement") in order to
demonstrate our commitment to customer privacy. Privacy on the MD VITALS.com
web site (the "Site") is of great importance to us. Because we gather important
information from our visitors and customers, we have established this Statement
as a means to communicate our information gathering and dissemination
practices. We reserve the right to change this Statement and will provide
notification of the change at least thirty (30) business days prior to the
change taking effect. To be effective, the change must first also be approved
by TRUSTe, and will include directions on how users may respond to the change.
Collected Information:
We require customers who register to use the services offered on our Site
(collectively, the "Service") to give us contact information, such as their
name, company name, address, phone number, and e-mail address, and financial
qualification and billing information, such as billing name and address, credit
card number, and the number of users within the organization that will be using
the Service. At the time you express interest in attaining additional
information, or when you register for the Service, we may also ask for
additional personal information, such as title, department name, fax number, or
additional company information, such as annual revenues, number of employees,
or industry. Customers can opt out of providing this additional information by
not entering it when asked. Customers can update or remove their personal
information at any time by logging into the Website and editing their Personal
Information within Setup. Customers can view their updated profile to confirm
their edits have been made.
MD VITALS.com uses the information that we collect to set up the Service for
individuals and their organizations. We may also use the information to contact
customers to further discuss customer interest in our company, the Service that
we provide, and to send information regarding our company or partners, such as
promotions and events. Customers are invited to receive an email newsletter by
providing an email address. Customer email addresses and any personal customer
information will not be distributed or shared with third parties. Customers can
opt out of being contacted by us, or receiving such information from us, at any
time by sending an email to support@MD VITALS.com. Separately, customers are
also asked to provide an email address when registering for the Service, in
order to receive a username and password. We may also email information
regarding updates to the Service or company, and will send a Customer
Newsletter. Again, email will not be distributed or shared and customers can
opt out of receiving any communication by emailing support@MD VITALS.com at the
time it is distributed, or at the time any customer registers for the Service.
Except as we explicitly state at the time we request information, or as
provided for in the MD VITALS.com Master Subscription Agreement, we do not
disclose to third parties the information provided. All financial and billing
information that we collect through the Site is used solely to check the
qualifications of prospective customers and to bill for the Service. This
billing information is not used by MD VITALS.com for marketing or promotional
purposes. MD VITALS.com uses a third-party intermediary to manage the credit
card processing. This intermediary is solely a link in the distribution chain,
and is not permitted to store, retain, or use the information provided, except
for the sole purpose of credit card processing. Other third parties, such as
content providers, may provide content on the web Site but they are not
permitted to collect any information nor does MD VITALS.com share user
information with these parties.
Customers of the Service will be using the Site to host data and information
("Data"). MD VITALS.com will not review, share, distribute, print, or reference
any such Data except as provided in the MD VITALS.com Master Subscription
Agreement, or as may be required by law. Individual records may at times be
viewed or accessed only for the purpose of resolving a problem, support issue,
or suspected violation of the Master Subscription Agreement, or as may be
required by law. Of course, customers are responsible for maintaining the
confidentiality and security of their user registration and password.
MD VITALS.com may also collect certain information from visitors to and
customers of the Site, such as Internet addresses. This information is logged
to help diagnose technical problems, and to administer our Site in order to
constantly improve the quality of the Service. We may also track and analyze
non-identifying and aggregate usage and volume statistical information from our
visitors and customers and provide such information to third parties.
If a user elects to use our referral service for informing a friend about our
site, we ask them for the friend's name and email address. MD VITALS.com will
automatically send the friend a one-time email inviting them to visit the site.
MD VITALS.com does not store this information.
Cookies:
When you interact with the MD VITALS.com Website we strive to make that
experience easy and meaningful. When you come to our Web site, our Web server
sends a cookie to your computer. Cookies are files that Web browsers place on a
computer's hard drive and are used to tell us whether customers and visitors
have visited the Site previously.
Standing alone, cookies do not identify you personally. They merely recognize
your browser. Unless you choose to identify yourself to MD VITALS.com, either
by responding to a promotional offer, opening an account, or registering for a
30-day Test Drive, you remain anonymous to MD VITALS.com. Cookies come in two
flavors: session and persistent-based. Session cookies exist only during an
online session. They disappear from your computer when you close your browser
software or turn off your computer. Persistent cookies remain on your computer
after you've closed your browser or turned off your computer. They include such
information as a unique identifier for your browser.
MD VITALS.com uses session cookies containing encrypted information to allow
the system to uniquely identify you while you are logged in. This information
allows MD VITALS.com to process your online transactions and requests. Session
cookies help us make sure you are who you say you are after you've logged in
and are required in order to use the MD VITALS.com application. MD VITALS.com
uses persistent cookies, that only MD VITALS.com can read and use, to identify
the fact that you are a MD VITALS.com customer or prior MD VITALS.com Website
visitor (whatever the case may be). We are especially careful about the
security and confidentiality of the information stored in persistent cookies.
For example, we do not store account numbers or passwords in persistent
cookies. Users who disable their Web browsers' ability to accept cookies will
be able to browse our Website but will not be able to successfully use our
Service.
Third Party Cookies: We may from time to time engage third parties to track and
analyze non-personally identifiable usage and volume statistical information
from visitors to our website to help us administer our website and improve its
quality. Such third parties may use cookies to help track visitor behavior.
Such cookies will not be used to associate individual website visitors to any
personally identifiable information. All data collected by such third parties
on behalf of MD VITALS.com is used only to provide us with information on site
usage and is not shared with any other third parties.
Third-Party Sites:
The Site contains links to other web sites. MD VITALS.com is not responsible
for the privacy practices or the content of these other web sites. Customers
and visitors will need to check the policy statement of these others web sites
to understand their policies. Customers and visitors who access a linked site
may be disclosing their private information. It is the responsibility of the
user to keep such information private and confidential.
Security:
Our Site has security measures in place to help protect against the loss,
misuse, and alteration of the Data under our control. When our Site is accessed
using Netscape Navigator, or Microsoft Internet Explorer versions 5.5 or
higher, Secure Socket Layer (SSL) technology protects information using both
server authentication and data encryption to help ensure that Data is safe,
secure, and available only to you. MD VITALS.com also implements an advanced
security method based on dynamic data and encoded session identifications, and
hosts the Site in a secure server environment that uses a firewall and other
advanced technology to prevent interference or access from outside intruders.
Finally, MD VITALS.com provides unique user names and passwords that must be
entered each time a customer logs on. These safeguards help prevent
unauthorized access, maintain data accuracy, and ensure the appropriate use of
Data.
Opt-Out Policy:
MD VITALS.com offers its visitors and customers a means to choose how we may
use information provided. If, at any time after registering for information or
ordering the Service, you change your mind about receiving information from us
or about sharing your information with third parties, send us a request
specifying your new choice. Simply send your request to support@MD VITALS.com.
Correcting & Updating Your Information:
If customers need to update or change registration information they may do so
by editing the user or organization record. To update a User Profile, log on to
MD VITALS.com and select Setup to add or update information. To update
Organization's data, log on to MD VITALS.com and select Organization Setup. To
update billing information please email support@MD VITALS.com or call
415-901-7010. To discontinue the Service and to have data returned, email
support@MD VITALS.com or call 415-901-7010. MD VITALS.com will respond to your
correction or update request within at most 30 days from the date of your
request.
Additional Information:
Questions regarding this Statement or the practices of this Site should be
directed to MD VITALS.com's Security Administrator by e-mailing such questions
to security@MD VITALS.com or by regular mail addressed to MD VITALS.com, inc.,
Attn: Security Administrator, The Landmark @ One Market, Suite 300, San
Francisco, CA 94105.